FAQs
“Welcome to our FAQ section. Here you’ll find answers to the most frequently asked questions about our website products at Oh Celebration.”
FAQs
“Welcome to our FAQ section. Here you’ll find answers to the most frequently asked questions about our website products at Oh Celebration.”
What types of products do you offer?
We offer a wide range of children’s gifts, including personalized wooden items. Our collection is designed to be both fun and memorable.
Yes, our products can be personalized to add a special touch. During the checkout process, you’ll have the option to provide details for customization. Be sure to review your custom text or design carefully before finalizing your order.
How can I personalize my gift?
To personalize a gift, select the item you wish to customize and follow the instructions on the product page. You can add names, dates, or special messages. Once you’ve entered your customization details, we’ll take care of the rest!
What is the estimated delivery time for customized products?
Customized products typically take 5-7 business days to process. Standard shipping usually takes an additional 3-5 business days. Expedited shipping options are available if you need your gift sooner.
We accept returns within 30 days of purchase for most items. Please ensure the products are in their original condition. Customized items are generally non-returnable unless they are defective or incorrect.
Can I return or exchange a customized product?
Customized products are made to order and are non-returnable unless there is a defect or error on our part. If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order for assistance.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are processed securely to ensure your information is protected.
How can I contact customer support?
You can reach our customer support team via email at contact@miras.solutions or by phone at +33 7 53 70 56 18. Our team is available to assist you with any questions or concerns you may have.
How can I contact customer support?
You can reach our customer support team via email at contact@miras.solutions or by phone at +33 7 53 70 56 18. Our team is available to assist you with any questions or concerns you may have.